Find out how UTOvacation betrayed its customers with hidden fees and cancellations, ruining their travel plans to Asia.

Here's how one Carnival customer lost $3,556 to a Zelle scam and got banned from the cruise line in the process.

Cruise ship passengers beware: Never use Zelle to pay for a cruise, excursion or any other part of your vacation. If you do, you could end up like L. Williams, a former Carnival Cruise Line customer.

UTOvacation sold Shih (Richard) Liu and his wife a once-in-a-lifetime trip to China and Japan. But Liu, like many other customers of this particular tour operator, now says he’s the victim of a scam.

While jewelry shopping aboard Royal Caribbean’s Allure of the Seas, cruise passenger Robin White purchased a beautiful pair of earrings. The gems were to be shipped directly to her home in time for ...

Cruise ship passengers beware: It matters how you reserve and pay for your shore excursions. A group of disgruntled cruisers recently learned this expensive lesson after making the mistake of booking ...

Cruise ship passengers beware: Never use Zelle to pay for a cruise, excursion or any other part of your vacation. If you do, you could end up like L. Williams, a former Carnival Cruise Line customer.

After United Airlines canceled Tamra McIntyre’s flight home from Iceland, she requested EU 261 compensation – around $622. In response, the airline “awarded” her just 8,000 United Airlines Mileage ...

Would Norwegian Cruise Line ban a passenger just for complaining about itinerary changes? The answer likely depends on how the passenger delivers their grievance. One former NCL customer recently ...