资讯

This airline scored best in customer satisfaction, study says. How did others do?
Among U.S. airlines, customer experience benchmarks ranged from the quality of carrier’s in-flight Wi-Fii and ease of ...
After record high, customer satisfaction with airlines falls
Customer satisfaction dropped 4% from last year, driven by business customer dissatisfaction, the American Customer ...
Customer satisfaction with airlines drops, study finds
Other travel segments also saw a decline in customer satisfaction in the study, including hotels, car rentals, rideshare and ...
24/7 Wall St. on MSN2 天
America’s Most Hated Airline
Every year, the American Customer Satisfaction Index (ASCI) releases its survey of the travel industry. It has just issued ...
American Airlines redesigns app in response to customer feedback
American Airlines is rolling out a redesigned app through the end of May, the airline said Monday. In response to customer ...
The Atlanta Journal-Constitution4 天
Customer satisfaction with airlines is down. See where Delta ranks
Airlines got low ratings for in-flight Wi-Fi quality, flight information, seat comfort and in-flight food and beverage, a new study shows.
Business Wire4 天
Customer Satisfaction With Travel Experiences Declines Across the Board, ACSI Data Show
according to the American Customer Satisfaction Index (ACSI ®) Travel Study 2025, as airlines, lodging, car rentals, rideshare services, and online travel agencies all lose ground. Notably ...
TravelPulse on MSN3 天
Travelers Are Less Satisfied With U.S. Airlines in 2025, According to New Data
Passenger satisfaction with U.S. airlines dropped by four percent in 2025, with overall satisfaction now at 74 out of 100.