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Navigating air travel can sometimes be stressful, but JetBlue's customer service aims to make your experience as smoot ...

Customer service representatives work as a liaison between a company or organization and the people who use its products or services. They answer questions, address concerns and complaints ...

The IT Service Desk provides front-line user support services for students and staff ... Our staff will receive appropriate training, both technical and customer-focused, where we can do more at the ...

With less than half of consumers happy with the service they receive and only 16% of agents satisfied with their roles, ...

By corporate America's (sometimes dubious) telling, AI is basically the answer to everything, including customer service. Businesses say it's the way to unlock efficiencies and improve customer ...

AI-powered contact center solution for ServiceNow ITSM selected to enhance IT service experience for Florida's largest civil defense law firm, Cole, Scott, and Kissane.