TQM is a management approach that originated in the 1950s and has steadily become more popular since the early 1980s. Total Quality is a description of the culture, attitude, and organization of a ...

What is TQM? TQM is a management philosophy rooted in the principle of continuous improvement. Originally developed for the manufacturing sector, TQM has since been successfully adapted to various ...

Smarter Work Process Tools from Industry Following the lead of Industry In the 1990’s, government departments and agencies recognized the need to develop smarter work processes. A number of ...