L.L. Bean laid off about 200 people in 2020, and in 2021 it closed a call center in Lewiston, Maine, according to the Portland Press Herald. The company also closed call centers in Bangor ...

As of March 2024, the average hourly pay for a call center agent in the US is $17.75 per hour, according to Indeed. This amounts to a total yearly salary of about $38,000 for a full-time position.

Maximus employs 10,000 call center workers at 12 sites across eight southern US states, providing support to multiple federal agencies, including the Centers for Medicare and Medicaid Services and ...