Customer support plays a crucial role in sustaining and growing businesses irrespective of any sector. There goes a proverb – ...

Squadstack has raised a total of about USD 25 million in funding from marquee investors like Chiratae Ventures and ...

Send us feedback and tips at [email protected]. Almost a year ago, Swedish fintech company Klarna unleashed havoc in the call center industry with a shock announcement: Its artificial ...

It was formed after Synnex's 2006 acquisition of Connectrix, a global provider of call center, database analysis, and print-on-demand services. Christopher Caldwell, Synnex executive vice ...