Introduction Small businesses have to be cleverer in the competitive world of today to provide outstanding customer service. Optimizing call center services for small businesses is among the best ...

Registered call centers in Pakistan have maintained steady growth in export earnings and business expansion, generating over ...

AIDEC Digital, a subsidiary of the AIDEC Group of Companies, has officially launched its state-of-the-art Process Outsourcing ...

Advanced Call Center Technologies (ACT), a leading employee-owned provider of business outsourcing and customer care solutions, has been ...

Singapore-based business process outsourcing (BPO) firm TDCX is expanding its presence in the Philippines with its ...

The HSE spent almost €93m on private mental healthcare last year prompting calls for public investment to end a “bizarre and wasteful cycle” of outsourcing services. Children sent for ...

The domestic technology sector has set its sights on capturing a larger share of the lucrative global Business Process Outsourcing (BPO) market with the launch of AIDEC Digital’s state-of-the-art BPO ...