Microsoft is a colossal multi-trillion-dollar company that owns numerous consumer-friendly products. Like any software, ...

Partners are integral to AnywhereNow's success, and it is committed to maintaining its global partnerships through its Global ...

The future of customer service will require a strategic blend of human and virtual agents, says Capgemini. The report – ...

Offerings will increase by as much as 17 percent and as little as 9 percent. Microsoft plans to increase prices for a variety of Dynamics 365 offerings on Oct. 1 by an average of 12 percent or $17 ...

Japan Airlines and Microsoft are developing an offline AI app to make incident reporting faster and simpler than ever before.