This is probably one of the widely quoted definitions (Davenport, 1994), yet simple and to the point: “Knowledge management is the process of capturing, distributing, and effectively using knowledge.” ...
Hansen, Morten T., N. Nohria, and Thomas Tierney. "What's Your Strategy for Managing Knowledge?" Harvard Business Review 77, no. 2 (March–April 1999): 106–116.
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