Companies need a strong plan for using AI if it is to support the work of customer experience (CX) professionals effectively, ...

Hansen, Morten T., N. Nohria, and Thomas Tierney. "What's Your Strategy for Managing Knowledge?" Harvard Business Review 77, no. 2 (March–April 1999): 106–116.

Though work under the Action Plan has concluded and many of its elements have been incorporated in routine work, the focus on the lessons learned from the accident remain. The IAEA continues to ...

Enhance your competency in functional areas of development management and the specialist roles of development practitioners. Gain the knowledge and skills to propose, plan, implement, manage and ...