News

SEATTLE--(BUSINESS WIRE)--Lockstep, the connected accounting network, today announced Lockstep Self-Service, the latest application in the Lockstep Suite. Lockstep Self-Service provides customers ...
Replacing Ivanti, the new ServiceNow platform will reduce inefficiencies and manual workarounds, driving enhanced service delivery. Additionally, ServiceNow supports the University’s digital-first ...
Today’s motivated learners want to continue their learning journey as they move forward in their current or new career path. UAB Professional Studies is ready with a diverse catalog of courses for ...
COLUMBUS, Ohio (WKRC) - Food and cash assistance recipients will soon be required to have an OHID to access the online portal. According the official Ohio Benefits webpage, the Ohio Benefits Self ...
Recently, I was reading a Salesforce white paper on the customer service expectations of millennials and Gen Z. The data mentioned how "67% of millennials have to re-explain their information ...
Self-service portals and conversational AI chatbots can also direct constituents to the correct department or service. “The same philosophies and tools we use to track internal services can be ...
One of the most promising trends in IT is the use of conversational AI to enhance the self-service portal experience. With conversational AI, users can ask questions and get instant responses.
Drinks maker Lion has set up a self-service portal and mobile app for its staff to interact with its people and culture, IT, finance and risk functions. Image credit: Lion ...
1. Log in to RF Employee Self Service. a. Click Access Self Service. b. Log in using your RF employee username and password. 2. Click Employee Self Service to expand the menu. 3. Click My Contact ...
A critical path traversal vulnerability, recently discovered in Ivanti’s Cloud Service Appliance (CSA), is being actively exploited in the wild to grant access to restricted product functionalities.
Queen Mary University is modernising its Service Management capabilities to better meet the evolving needs of students, staff, and management. Replacing Ivanti, the new ServiceNow platform will reduce ...
Replacing Ivanti, the new ServiceNow platform will reduce inefficiencies and manual workarounds, driving enhanced service delivery. Additionally, ServiceNow supports the University’s digital-first ...