The biggest call center operator in the world, Teleperformance, is employing AI technology to “neutralize” Indian accents for ...
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India Today on MSNCall centre giant using AI to mask Indian accents for Western clients: ReportTeleperformance, the world's biggest call centre operator, is using AI to "neutralise" Indian accents for Western clients and to increase "human empathy" between two people during phone calls.
Teleperformance's Deputy CEO said that sometimes the accent of an Indian agent is hard to understand and the technology can ‘neutralise the accent of the Indian speaker with zero latency.’ ...
Teleperformance SE, the largest call-center operator in the world, is rolling out an artificial intelligence system that softens English-speaking Indian workers’ accents in real time in a move ...
"When you have an Indian agent on the line, sometimes it's hard to hear ... according to the executive. Teleperformance is the largest call-centre operator in the world, and its employees in India ...
THE world's biggest call centre operator has been accused of using AI to "whiten" Indian accents for Brit customers. Teleperformance is using real-time AI software on phone calls to "neutralise ...
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