Already in trouble for blocking or reducing the performance of third-party ink cartridges, HP has now been accused of ...

HP is apparently making personal PC and printer buyers wait 15 minutes on phone calls Customers in the UK, Ireland ... reminding customers of online support alternatives. HP reportedly said ...

One user on X directed a tweet at the company, complaining: "M234dw – Apparently the most recent firmware update that ...

For HP, that was literally the case. It’s been confirmed that the company had a mandatory 15-minute wait period for all support calls in the UK and other ... a modern PC or printer is unaware ...

In an odd approach to trying to improve customer tech support, HP allegedly implemented mandatory, 15-minute wait times for people calling the vendor for help with their computers and printers in ...