Samsung has confirmed to The Verge that a “software update error” is what broke “certain 2024 soundbar devices,” per a statement from Jim Kiczek, head of audio at Samsung Electronics America. Kiczek ...

After a series of reports of $2000 soundbars being completely destroyed after being updated with firmware, Samsung, the manufacturer of the soundbar, has acknowledged the problem and apologized.

Samsung has confirmed to The Verge that a “software update error” is what broke “certain ... Kiczek says that Samsung is “offering free repairs for all affected units – regardless ...