资讯

Zaltman, Gerald, and R. Coulter. "Seeing the Voice of the Customer: Metaphor-based Advertising Research." Journal of Advertising Research 35, no. 4 (July–August 1995): 35–51.
Mar 17, 2025 -- By: Johnny McCormick and Jacob Grimm-- Contact centers are key to exceptional customer support and ... one platform with Teams Phone and Dynamics 365 Contact Center, contact ...
customer service dynamics, martech trends, and how generative AI is impacting our industry, platforms and practices. Our in-house research reports and market guides help you navigate the digital ...