Rocketlane, the next-gen PSA and client onboarding platform purpose-built for services delivery teams, is proud to announce its partnership with Forsys, a global leader in Lead-to-Revenue ...

“Now, millions of Workspace customers can access the benefits ... are demonstrating increasingly larger value for customer service operations, Google is combining the features of Contact Center ...

The Internal Revenue Service ordered customer service employees back to the office. There was just one problem: not enough desks.

AI-driven platform reshapes customer service with smarter ... The company's new Vonage Contact Center (VCC) Intelligent ...

The reinvention of enterprise service management delivers best practices in predictive service delivery and reliability-based maintenance.

Econz, a trusted leader in cloud-based solutions, recently partnered with Dhanalakshmi, a leading non-banking financial company (NBFC) in India, to drive their digital transformation through the ...

“But even for the other 10,000 [Microsoft customers], we are living in a very multi-cloud, multi-service [world ... tremendous year in Google Workspace new customer acquisition.