“The main responsibility of a customer service representative is to be an advocate for the customer,” Jonathan Fernandez, former customer experience team lead for Catch, a personal payroll and ...

Whether you're dealing with booking changes, cancellations, or refunds, Priceline customer service offers multiple ways to ...

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...

Businesses are turning to AI chatbots to deal with customer service. The new tech saves them money, but it's leaving a lot of ...

I probably do not have to tell you how difficult, if not impossible, it is to get in touch with a customer-service representative nowadays. Companies have downsized and phased out call centers in ...

Abadia said the Fulton leadership team fully supported enhancing services for their deaf and hard of hearing customers and ...

FILE--In an Aug. 30, 2012 file photo people walk past chestnut trees and graves at Pere Lachaise cemetery in Paris. It seems ...

Foodpanda then escalated the issue to a senior staff member who said that because the order was fully handled by Domino's, ...

including satisfaction with the customer service representative and resolution of the call. Feedback is obtained from the customers who contacted Jackson as well as employees who work in a contact ...