On April 1, the national unity ministry lodged a report with MCMC over an alleged racist and provocative statement on X. The ...

CYBERJAYA: The Malaysian Communications and Multimedia Commission (MCMC) on Thursday recorded the statement of a customer ...

The MCMC has recorded a statement from a customer service officer who allegedly uploaded excessively offensive content ...

Mohamed Rashid Ahmad, 70, was stationed at the checkpoint and tasked to assist passengers with their arrival cards.

Budget carrier Wizz Air is rolling out a new three-year investment programme intended to prioritise customer service across ...

Niva Bupa Health Insurance Company, a leading Indian health insurer, has received numerous prestigious awards, affirming its ...

Health insurance companies such as UnitedHealthcare and Florida Blue are increasingly leaning on generative artificial ...

Western Financial Group ("Western") today announced that Chief Executive Officer Grant Ostir unveiled a transformative growth strategy following his first 90 days in the role. The plan aims to double ...

StructuredWeb, the leading AI-powered enterprise channel marketing automation and communications platform, today announced the appointment of Julian Ward as Chief Customer Officer (CCO). In this role, ...

Adam Knappy, Chief Marketing & Customer Officer at DAZN, added: “DAZN is a business with an incredible vision to revolutionise the way that fans enjoy sports, and I am excited to be a part of ...

Prasarana Malaysia Berhad said a structured training programme for around 4,000 of its frontliners has led to a 50 per cent ...