a leading IT service management and customer service desk software provider. Customer experience has long been considered to be a greater priority for B2C companies, but it is now clear that B2B ...

This period of upheaval forced organizations worldwide to swiftly pivot, reimagining their customer service in the absence ... Anecdotal evidence within our construction equipment rental industry ...

Atos has secured a five-year, £150m contract with DEFRA to revamp its service desk and end user services for 34,000 employees. The project will ...