Sky has said 2,000 call centre jobs are at risk under plans to move more of its customer service online. The media and ...

Is Your Contact Centre Keeping Up with Evolving Customer Expectations? Here are the key signs that it’s time to consider a ...

Use precise geolocation data and actively scan device characteristics for identification. This is done to store and access ...

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Sky will reduce its headcount with its customer call centres by 2,000 as the media group moves its service further towards ...

Sky is cutting 2,000 call centre staff and replacing them with chatbots, saying people are tired of phoning customer service ...

Sky's decision to close its call centre in Stockport with the loss of up to 500 jobs will be "devastating", the town's ...

UK broadcaster Sky will axe 2,000 jobs as it moves to digital and AI-powered customer service. That constitutes roughly 7% of ...

Sky to axe about 2,000 call centre jobs in three locations - Call centres will be closed as more customers head online ...

Sky, which is owned by US media giant Comcast, plans to close three of its 10 call centres, located in central Leeds, ...

The media company said three of its 10 current call centres, in Stockport, Sheffield and central Leeds will close ...

Sky is cutting 2,000 call centre staff and replacing them with chatbots, saying people are tired of phoning customer service agents. The broadcaster will close three of its 10 customer service ...