"To create a positive experience for everyone, we kindly ask that conversations remain respectful. Inappropriate language will not be tolerated and may lead to the discontinuation of your call," is ...

Sky has said 2,000 call centre jobs are at risk under plans to move more of its customer service online. The media and ...

UK broadcaster Sky will axe 2,000 jobs as it moves to digital and AI-powered customer service. That constitutes roughly 7% of ...

Use precise geolocation data and actively scan device characteristics for identification. This is done to store and access ...

Sky is cutting 2,000 call centre staff and replacing them with chatbots, saying people are tired of phoning customer service ...

Sky to cut around 2,000 jobs in call centre shake-up - The media group has said it will shut its call centres in Stockport, ...

Sky will reduce its headcount with its customer call centres by 2,000 as the media group moves its service further towards ...

Universal Sompo is transforming insurance claims through digital tools, including AI automation and WhatsApp services. New ...

Sky's decision to close its call centre in Stockport with the loss of up to 500 jobs will be "devastating", the town's ...

Three Sky call centres in the north of England are to be closed and another two reduced in size, with around 2,000 job cuts.

Sky has said 2,000 jobs are at risk as part of plans to overhaul its call centre operations. About 2,000 jobs are to be axed ...