Staying connected with customers without overwhelming them is tricky to balance. Over-engagement, such as too many untargeted ...

A study by Plant-A Insights in partnership with USA TODAY analyzed which companies offer the best customer service.

Leaders announced the reintroduction of the Railway Safety Act, which was first proposed in Congress the month after the derailment in 2023, but died in committee months later.

HubSpot reported strong quarterly earnings, outpacing both management's guidance and analyst estimates. It was driven by ...

Built with a structured yet flexible framework, the SAM Program allows CSPs to align globally while honoring the unique ...

Customer relationship management (CRM) doesn't have to be costly and complicated. Start with the best small business CRM software we've tested.

Pipedrive helps salespeople manage and automate the sales process so that they can focus on leads and strategy. With this new ...

Montréal-based FLiiP has closed a $4.4-million seed round to bring its all-in-one fitness business software solution to more ...