Help desk software uses multiple channels such as chat, email, calls, and online forms to register and solve customer issues.

Rocket CRM, a SaaS-based CRM technology platform designed for small and mid-sized businesses, has announced the full ...

Built into the Fame Rental platform, the new CRM enhancement is designed to empower sales, service, and support teams with ...

As SaaS companies scale and go global, traditional databases start to show their cracks with limited vertical scaling, ...