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World's largest call center using AI to 'neutralize' Indian employees' accents
Teleperformance SE, the largest call center operator on the planet ... “When you have an Indian agent on the line, sometimes it’s hard to hear, to understand,” Teleperformance Deputy ...
CIOL1mon
Why Teleperformance Uses AI Accent Translation Tool to Neutralize Indian Accents in Call Center Agents
has deployed AI to alter the accents of its Indian call center agents in real-time. This move aims to improve customer interactions, making them more relatable. “When you have an Indian agent on ...
Futurism1mon
World's Largest Call Center Deploys AI to "Neutralize the Accent" of Indian Employees
Fresh off the heels of the AI-powered accent adjustments in the Oscar-nominated 2024 film "The Brutalist," the French company that owns the largest call center ... of the Indian speaker with ...
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World's Largest Call Center Deploys AI to "Neutralize the Accent" of Indian Employees
Study Finds That People Who Entrust Tasks to AI Are Losing Critical Thinking Skills The post World's Largest Call Center Deploys AI to "Neutralize the Accent" of Indian Employees appeared first on ...