And a cost-benefit analysis doesn't have to be complicated. You simply draw a line down the middle of a piece of paper to create two columns. On the left, list the benefits of achieving a given goal.

It may be desirable to poll public opinion on a controversial project, and the public's wishes may take precedence over the results of analysis. Some of the broader issues are discussed in ``How to ...

A better approach is to eliminate the root cause. The Six Sigma DMAIC methodology provides an effective way to accomplish ...