Given the speed at which AI is evolving, it is almost impossible to assess its true potential and impact properly. 💰💸 Don’t ...

What conversational AI tools are making waves this year? Read our top-5 list to find it out and get the best for yourself.

A conversational AI expert, Hari Kiran Vuyyuru explores the mechanisms that enable AI chatbots to replicate human-like ...

AI chatbots can offer helpful quitting advice to smokers more often than not. But as per research, they still serve ...

It’s okay to get a little help from artificial intelligence when looking for love – but don’t let it do everything for you.

Emotional intelligence has long been recognized as a fundamental aspect of effective customer service. Human agents rely on empathy and tone modulation to build trust, manage frustration, and enhance ...

OpenAI has released a new update for ChatGPT-4o that makes the bot more conversational and natural in its character.

Google is seen testing a dedicated button for the upcoming AI mode on Android and iOS apps, which could replace AI overviews.

With AI tools providing more tailored, in-depth, and contextual responses delivered with a human-like tone, it’s no wonder ...

"Every minute a scammer spends talking to SOH AI is a minute they're not scamming someone else. Enjoy!" he said.

Coinbase’s AI-powered customer support faces backlash, with users reporting frustrating loops and unresolved issues.

Google's Gemini AI chatbot can now tailor answers based on the contents of previous conversations, the company announced in a ...