A total outage feels completely unacceptable. But a sketchy connection afflicted by lag and buffering can be even more ...

Southwest Airlines announced it will start charging for checked bags, ditching its long-standing policy of allowing two free checked bags for all passengers. This decision comes months after the ...

Customers with the highest loyalty status will be spared from the fee, but others will have to pay for checked bags for flights booked from May 28. By Niraj Chokshi Southwest Airlines said on ...