BPO workers say AI tools are monitoring their calls, assisting them with customers, and scoring their performance.

Concentrix, a global technology and services leader, was recognized as part of the Philippines Best Workplaces List for 2025. Organizations receiving the award set the gold standard in people ...

Global technology and services leader, Concentrix, embodies this and prioritizes its people by offering them benefits that extend beyond the workplace. “Our people, whom we call game-changers ...

CONCENTRIX, a global technology and services leader, was recognized as part of the Philippines Best Workplaces List for 2025. Organizations receiving the award set the gold standard in people-centric ...

According to Concentrix Philippines EVP and Chief Business Officer Amit Jagga, “We’re thrilled to welcome BlinkCX into the Concentrix Philippines family. BlinkCX’s expertise in technology ...

From a call center to AI services Something that really caught my attention in Concentrix's latest report ... sales came from the U.S. (16% from the Philippines, 11% from India and 49% from ...