Charter Communications to close Worcester call center, move jobs elsewhere
WORCESTER ― Charter Communications will shutter call center operations at its Higgins Street location. The call center ...
Call Center Management Best Practices
Look for learning systems that emphasize call center management skills like problem-solving and workforce planning.
Petition asks: Should Worcester city councilors lose their pay for missing meetings?
The committee took up the items during its Wednesday session. In February, resident and former City Council candidate Johanna ...
Business Insider1 年
How scam call centers work, according to a 'scambaiter'
Jim Browning is a software engineer and an expert on scam call centers. His YouTube channel baits scammers by gaining access to their computers, observing them through CCTV, and hacking into their ...
TASS3 个月
FSB thwarts work of call center network that deceived 100,000 residents of 50 countries
Russia's Federal Security Service has thwarted the work of an international network ... A total of 11 managers and employees of Russian call center offices were detained. Investigators have ...