To mark its milestone, the nonprofit enhances call center staff training to better assist residents in crisis across 10 parishes ...

Times BPO offering a complete business solution to startups looking to establish their own call center anywhere in India. Without charging a business consulting fee, Times BPO provides everything ...

Teleperformance, the world’s largest call center operator ... it needs human support for training,” Mackenbrock said, noting that this includes tasks such as data creation, testing, and ...

The Ulster County Department of Emergency Services has launched a new therapy dog program to support its 911 operators. The initiative is the first therapy dog program for a 911 call center in the ...