with advanced features for call routing, team collaboration and customer service. However, there are dozens of VoIP providers to choose from. I tested over 20 cloud phone systems to determine the ...

The new Teams Phone Extensibility will allow organizations to get the best of their Teams platform by integrating it with ...

Call center software and business phone systems offer survey features, or you can use email or text services to follow up ...

The Charleston County Consolidated Emergency Communications Center has adopted a new and more advanced call-handling software that improves emergency responses from the public and first responders.

AudioCodes announces Microsoft Teams Phone extensibility for its AI-first Voca Conversational Interaction Center ...