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Call center employees in the Philippines aren’t worried about AI: The tech’s ‘not quite there yet’
There have been job losses, but the industry still depends ... Renz Miguel Marquez, a 29-year-old call center trainer in Makati City in the Philippines, uses AI tools to streamline his workflow.
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Helport AI opens AI center in the Philippines
During the opening ceremony, CEO Guanghai Li emphasized the strategic importance of the Philippines for Helport ... intelligent co-pilot software for call center agents. The software, which ...
Business and Financial Times on MSN5h
Domestic tech industry eyes bigger slice of global BPO market
The domestic technology sector has set its sights on capturing a larger share of the lucrative global Business Process ...
TechSpot1mon
Real-time AI voice technology alters accents in Indian call centers for better clarity
The software comes as the call center industry faces challenges from the ... the potential impact on call centers in places like the Philippines, which have built their market position on high ...
TMCnet2d
Gladia Launches Solaria, the First Fully Multilingual, Next-Generation Speech-to-Text Model for Global Scalability
As part of the Solaria launch, Gladia has partnered with LiveKit, a leading open-source developer framework for real-time AI ...
Manila Bulletin14d
Water Philippines 2025 showcases water management solutions that can address ongoing water crisis in PH
The call for an improved water management in the Philippines is getting its much-needed amplification as Water Philippines rolls out its 7th edition from March 19 to 21, 2025 at the Ground Level of ...