Businesses are turning to AI chatbots to deal with customer service. The new tech saves them money, but it's leaving a lot of ...

A text messaging feature at a 911 call center led to the arrest of a western Kentucky man involved in a rolling domestic ...

Artificial intelligence is being incorporated across a large number of industries in the world, and will now even be used in call centers. The world’s biggest call […] ...

Kanye West and Diddy's, also known as Sean Combs, leaked prison call conversation is making waves on social media.