The busy season can make or break a call center. Call volumes spike, schedules tighten, and every interaction is important. In the trades industry—where HVAC, plumbing, and electrical calls require ...
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Las Vegas Fire & Rescue Dispatch Center getting over 100 calls an hour during extreme heatThe Las Vegas Fire and Rescue Dispatch Center is busy taking in about ... “We know there is a high call volume going on but everyone is cool and calm,” Nimsgern said. The dispatch center ...
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