British Airways revised its loyalty programme changes after backlash, reintroducing flight-based status qualifications alongside spend-based points to address customer complaints.

British Airways has insisted changes to its loyalty programme will create a fairer system and are not designed to reduce the number of people rewarded. The airline is switching from awarding points ...

Two guitars belonging to a gospel band were lost on a flight from London to Paris. One arrived late, the other ended up ...

British Airways has ... For rebookings to Qatar Airways, add OS Invol sched change reroute per QR/BA agreement. For all bookings, add OSI for customer phone number/email address, add OS BA AUH ...

The couple first met while working at British Airways in Heathrow, as bestselling author Katie Nicholl reveals in her book, Kate: The Future Queen.

British Airways is making a European escape a breeze with a new sale that has roundtrip flights across the pond starting at less than $600. The sale is available to book by 11:59 p.m. ET on Jan.

The plant is expected to open in 2026 following investment from the owners of British Airways. James and John Makanjuola say they are "buzzing" after cleaning a British Airways plane. Passengers ...

Last week, British Airways unleashed fury in some quarters with poorly received changes to its loyalty program. Here are five key learnings for other airlines considering a similar course.